My sister has been threatened to no pay out because of a fault that is actually caused by Ecobank's Mobile App.
RapidTransfer has been of great assistance allowing me to send money home to care for my family. But the branch (Nkoulouloun-Douala, Cameroon) where she collects the had been issuing warning that she will not get paid if the names keep being mixed up. I sent money and took pics from the App as i proceeded with the transaction for my sister to present as evidence that all data has been properly entered into the app and the erroneous print on the other hand is caused by Mobile App. Thay still did not pay her.
Totally unacceptable!!!!!!!!!!!